Shipping policy

We use Royal Mail to send all of our GiftBoxes. There are various options to choose from.

Mainland UK Shipping Information

Cut Off Times:

  • Monday to Friday: Order by 3pm for same-day shipping.
  • Saturday/Sunday: Orders placed on Saturday and Sunday will be processed and sent on the following Monday.

Shipping Options:

Royal Mail Tracked 24 Hours Delivery £4.95

  • While the majority of deliveries get delivered in the next day, sometimes due to circumstances out of our control, the delivery may take upto 2 days.

Royal Mail Tracked 48 Hours Delivery £3.95

  • While the majority of deliveries get delivered within 2 days, sometimes due to circumstances out of our control, the delivery may take upto 3 days.

Royal Mail Next Day Special Delivery Guaranteed Next Day Before 1pm £10.00

  • Guaranteed delivery before 1pm, Monday to Saturday. Requires a signature
  • Available for orders placed before 3pm Monday-Friday (Excludes public holidays)

Important Notes:

  • Special Delivery: Guaranteed delivery by 1pm the next working day. Exceptions apply to some addresses
  • 24 Tracked: This is not a guaranteed service. While we strive to ensure timely delivery, factors beyond our control may affect this. For guaranteed delivery, please choose Special Delivery.
  • Personalised Orders: Shipped Monday to Friday only. Orders placed after 3pm on Friday, or over the weekend, will be dispatched on Monday.

Holiday Periods: Orders placed during Bank Holidays will be dispatched the next working day. No Royal Mail deliveries on Bank Holidays.

Delivery Notifications: You will receive updates on any delays via text or email from Royal Mail. Please ensure your shipping address is correct. Incomplete or incorrect addresses, or missed deliveries, may result in delayed orders.

Circumstances Out Of Our Control: Once we send your item, we cannot be held responsible for packages that arrive late due to extreme weather conditions, postal strikes, Black Friday and other busy periods of year or if you order on a day that we do not post on. Please check our ordering times.